Care governance for residential and nursing homes

You wrote it down once. That should be enough.

Vigilo reads the care notes your team already wrote, takes the names out before anything leaves the building, and turns what's left into a record that holds up — falls, wounds, safeguarding, hospital, open until someone closes them properly.

As it came in Raw
03:12
Fall — Margaret T. Found beside bed, c/o hip pain. GP contacted, obs recorded.
fall
04:02
Hospital — Margaret T. Transferred by ambulance to St Mary’s. Stays open until home.
hospital
05:40
Safeguarding — Elsie W. Unexplained bruising, left forearm. Body map completed.
s.g.
06:15
Medication — Arthur B. Refused evening dose, second time this week.
review
06:58
Wellbeing — Doris H. Quieter than usual, declined supper.
other

How it works

01 — The paste

Paste it. The names never get out.

Written in a hurry, half in shorthand, nobody proofreading. Paste it as your team left it — pseudonymisation happens in your browser, before a byte is stored. The server has never met Margaret. Only [RES-04].

Care notes with pseudonymisation review

02 — The sort

One note. Five incidents.

A fall, a transfer, a bruise nobody can explain, a refused dose, a quiet evening. Each one lifted out, put where it belongs, and stamped into a timeline that doesn't move afterwards.

Event log with categorised incidents

03 — The recognition

It knows what it is looking at.

A bruise with no explanation is not just an incident. Vigilo tests it against the ten statutory abuse types and the three limbs of the Section 42 duty — and tells you which limb the record actually evidences and which it does not. You decide. It shows its working.

Safeguarding case file with Section 42 analysis

04 — The audit

It reads the whole file, not just one note.

Care plans, risk assessments, mental capacity, consents — section by section, resident by resident. It finds the falls assessment that predates the fall, the DoLS with no capacity assessment behind it, the plan that would read the same for anybody. Every finding quotes your own record back at you.

BETA Open to six homes in round one. Request a place.

Care plan record with audited sections

05 — The close

Nothing closes quietly.

A case stays open where you can see it until someone signs it off with a date, a decision and a name against it. Then when the local authority asks for March, you don't rebuild March. You export it.

Dashboard showing what is still open

Private beta · round one

Six homes. Then we close the round.

The audit reads care plans, risk assessments and mental capacity assessments the way an inspector would — section by section, against your own records. It works. It is not open to everyone yet, because I want to sit with the first few homes while they use it.

What you get

The audit on your own care plans, free for the whole round.

A walkthrough with me on the first run, so you see how it reached every finding.

Whatever we build from your feedback, before anyone else gets it.

What I ask

Care plans you can export — PDF or Word is fine.

One hour, once, to tell me where it was wrong.

Permission to fix it and come back to you again.

Request a place BETA

Goes straight to me — no CRM, no sequence of emails. You will hear back the same week, either way.

Never send resident information by email. Nothing you type here goes near the app.

For the director who has to sign it off

Every finding quotes your own record.

If the words are not in your notes, the finding is dropped before it reaches you. Not softened, not hedged — dropped.

No scores. No ratings.

There is no grade field anywhere in the system, on purpose. You get observations to verify with the evidence attached. It does not sit in judgement on your home.

It never edits a record.

Not one field. There is no write tool. A review date moves when a human presses the button, and corrections are voids with a reason — never a silent edit.

Safeguarding · live Falls · live Care plans, risk assessments & MCA · private beta Wounds · in development

Less time proving the care happened. More time giving it.

I built this because I was doing it by hand — the notes, then the forms, then the forms about the forms. If any of that sounded like your week, write to me and I’ll show you what it does. No sales team. Just me.

Built by a manager, for managers